Chat Bot

A generative AI (GenAI) chatbot developed by New York City is facing criticism after providing advice that could lead small business owners to break the law. Powered by Microsoft's Azure AI services, the "MyCity" chatbot has been accused of misstating local policies, with experts highlighting its potentially incomplete and dangerously inaccurate information. According to The Markup, the chatbot offered advice on housing policy, worker rights, and rules for entrepreneurs, often presenting itself as authoritative. For example, it inaccurately advised that landlords are not required to accept tenants on rental assistance...