Customer Relationship Management

Zoho, a prominent SaaS unicorn, has unveiled a range of new product offerings tailored for its global enterprise clientele, including an upgraded version of Zoho CRM for Everyone, aimed at accelerating customer growth and enhancing their overall experience. With customer relationship management (CRM) being a key revenue driver for Zoho, the company's latest capabilities are designed to enhance visibility across the entire customer journey, bridge coordination gaps, and streamline turnaround times. According to Zoho, India has emerged as one of its fastest-growing markets, particularly for its CRM product, experiencing a remarkable...